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Support for your Dyson Pure Cool Link™ desk purifier fan

  • Use our step-by-step tool to solve your machine's problem.

Start troubleshooting

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson pure hot+cool link/Dyson pure cool link desk replacement filter

    Part No. 968101-07

    A 360° glass HEPA filter engineered to remove allergens and pollutants.

    $99.99

    Learn more

  • Remote control

    Part No. 967400-01

    Curved and magnetized to store neatly on the machine

    $32.99

    Learn more

  • Sensor hatch

    Part No. 967451-01

    Replacement sensor hatch for your Dyson purifier.

    $1.99

    Learn more

  • Remote control

    Part No. 967400-02

    Replacement remote control for your Dyson fan.

    $32.99

    Learn more
See all spares and accessories

  • How to get your Dyson machine working to its full potential.

  • Open video transcript

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Replacing the filter

  • Open video transcript

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Replacing the battery

See all guides and tips

Dyson Pure Cool Link™ desk purifier fan

Download a PDF version of your Dyson Pure Cool Link™ desk purifier fan user manual

PDF 2.11 MB

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Book a service or repair

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • YouTube and Social media

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.