Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Carbon filter
Part No. 972133-03
Replacement carbon filter for your Dyson purifier.
Currently out of stock.
$99.99
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HEPA filter
Part No. 972132-01
Replacement HEPA filter for your Dyson purifier.
Currently out of stock.
$99.99
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How to get your Dyson machine working to its full potential.
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Replacing the carbon filter
To keep your carbon filter working effectively, we recommend changing it at least every 12 months, or sooner if necessary.
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Replacing the HEPA filter
The fully sealed HEPA filter only needs replacing every ten years.¹ Located in the outer cover, it’s quick and easy to change.
¹Filter life is determined by dividing total dust load capacity by annual dust load. Annual dust load was calculated using GB/T 18801 daily mass formula. Results may vary in practice.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
