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Support for your Dyson Cool™ AM02 Tower fan

Unfortunately we no longer provide servicing or replacement parts for this machine.

  • Use our step-by-step tool to solve your machine's problem.

  • How to get your Dyson machine working to its full potential.

  • How to replace the remote's battery

    The battery cover releases by pushing down on the bottom of the remote. Once you've replaced the battery, the cover should click back into place.

  • Quick, easy cleaning

    Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST