Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Unfortunately we no longer provide servicing or replacement parts for this machine.
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.