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Support for your Dyson DC24 upright vacuum

Unfortunately we no longer provide servicing or replacement parts for this machine.

  • Use our step-by-step tool to solve your machine's problem.

  • How to get your Dyson machine working to its full potential.

  • How to wash your filter

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

  • Don't overfill it

    Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST