1-year limited warranty

We offer a 1-year limited warranty on tools, accessories, and spare parts. Your Dyson warranty becomes effective on the date of purchase (or the date of delivery if this is later).

Dedicated chat 

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.​

Genuine Dyson tools

We offer a range of accessories, tools, and spare parts for many of our machines. We only sell genuine Dyson parts, which are engineered for performance.​

Customer Service Helpline

Contact our Customer Service team at 1-877-397-6622. Our helpline hours are 8:00am - 7:00pm EST Monday to Friday and 9:00am – 5:00pm EST Saturday.