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Support for your Dyson Cu-Beam Duo light

Dyson Cu-Beam Duo 4K (Black)

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your straightener.

Maintaining your machine

Play the video. How to replace the Luminaire.
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The model shown may vary from the product selected but the process remains the same.

Frequently asked questions

What is the best way to clean this type of lighting?

Use a microfibre cloth, or solvent- and moisture-free compressed air canister, to clean the appliance. Always ensure the appliance is turned off before any cleaning. 

Can I use this type of lighting outside?

No. The appliance is designed for dry, indoor locations only. 

Operating environment range 0°C (32°F) to 40°C (104°F) and 10-95% RH non-condensing.

Is this type of lighting compatible with a wide variety of dimmer switches?

Cu-Beam Duo suspended lights are compatible with DALI, PWM andAnalogue (0-10V, 1-10V) interfaces.

The Dyson warranty

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Expert advice. 6 days a week.

    Freephone and live chat. The right advice for your machine, from real Dyson people. 

  • Free Dyson parts

    Replacement parts if something goes wrong during your warranty period. 

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.