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Support for your Dyson AM10™ humidifier

Dyson Humidifier (Iron/Blue)
  • Activate your warranty

    You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Video Transcript

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Maintaining your machine

  • Play the video. How to replace the battery in your remote.

    Video Transcript

    Open video transcript
  • Replacing the UV-C emitter lamp

    Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.

  • Replacing the piezo

    Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

Useful tips

  • Protect your possessions

    We recommend placing a waterproof mat or pad beneath the humidifier.

  • Sleep timer

    Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode. 

  • Cool down

    Use your machine for powerful personal cooling, without humidifying, when conditions call for it.

Frequently asked questions

Will the humidifier purify the water in the tank?

Yes, the Dyson humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.

Can I use air fresheners and scented oils in the water?

No, we expressly recommend that you do not use your machine in conjunction with any of these products.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Accessories and replacement parts

  • User guide

    Part No. 966604-03

    Contains instructions on how to set up and use your machine.


    Learn more
  • Cleaning kit

    Part No. 968713-01

    Replacement cleaning kit for your Dyson humidifier.

    Currently out of stock.


    Learn more
  • Water tank

    Part No. 967272-01

    Replacement water tank for your Dyson humidifier.


    Learn more

The Dyson warranty

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Expert advice. 6 days a week.

    Freephone and live chat. The right advice for your machine, from real Dyson people. 

  • Free Dyson parts

    Replacement parts if something goes wrong during your warranty period. 

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.