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Support for your Dyson Ball Animal 2 upright vacuum

Dyson Ball Animal 2

  

  • Activate your warranty

    You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Using your machine

Play the video. How to empty the clear bin.

Video Transcript

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Play the video. How to use the tools.

Video Transcript

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Maintaining your machine

Play the video. How to wash the filters.

Video Transcript

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Play the video. How to check for blockages.

Video Transcript

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Useful tips

  • Switch tools quickly

    Just slide your chosen tool onto the inlet pipe until you hear a click.

  • Wash the filter regularly

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Tools to tackle more

See more tools

The Dyson warranty

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Expert advice. 6 days a week.

    Freephone and live chat. The right advice for your machine, from real Dyson people. 

  • Free Dyson parts

    Replacement parts if something goes wrong during your warranty period. 

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Activate your warranty

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