Dyson DC25 Pink | Dyson DC25 upright vacuum | Dyson

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Getting started

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Using your machine

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Using the tools

Learn how to make the most of the tools included with your Dyson vacuum cleaner.
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Switching from carpets to hard floors

See how to change the settings on your machine for different floor coverings.

Maintaining your machine

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Fixing a machine that won't stand upright

Follow our simple video to troubleshoot problems where your vacuum won’t stay upright when you come to a standstill.
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Clearing a jammed brush bar

We demonstrate how to access the brush bar so it can be cleared of tangles.
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Releasing a jammed wand

If your machine’s wand is jammed in place, our quick video could help you solve the problem.

Useful tips

Safely store tools

Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it

Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

User guide

Check your user guide online or download a copy.

PDF 2.88 MB

Frequently asked questions

How often do the filters on this machine need washing?

It is recommended that you clean both of the filters at least once every 3 months. Filter maintenance instructions can be found in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.