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Find a Dyson retailer

Find a Dyson retailer in St. Albert

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 Dyson demo

Dyson Demo. Our first Canadian store is now open.

Dyson technology works differently. The best place to understand it, is to experience it. So we're opening stores and creating places that demonstrate how it solves real problems.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Demonstration stores

Dyson demonstration stores have machines available for you to try and will have staff instore that have been trained by Dyson. The expert staff will be able to show you all the features of our machines, help you try them and answer any questions you may have.

Best Buy

200-760 St Albert Road 
St. Albert
Alberta
T8N 3P8

Opening times
Monday – Saturday: 10am – 9pm
Sunday: 10am – 6pm

View location

Canadian Tire

40 Bellerose Drive 
St. Albert
Alberta
T8N 6M3

Opening times
Monday – Friday: 8am – 9pm
Saturday - Sunday: 8am – 7pm

View location

Costco

1075 St Albert Trail
St. Albert
Alberta
T8N 4K6

Opening times
Monday – Friday: 10am – 8:30pm
Saturday: 9:30pm - 6pm
Sunday: 10am – 5pm

View location

The Bay

St. Albert Centre
375 St. Albert Trail
St. Albert
Alberta
T8N 3K8

Opening times
Monday – Friday: 10am – 10pm
Saturday: 9:30am – 10pm
Sunday: 11am – 8pm

View location

Walmart

700 St. Albert Trail,
St. Albert
Alberta
T8N 7A5

Opening times
Monday – Sunday: 7am - 11pm

View location

Direct from Dyson

Price match promise

Best price guaranteed

Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:

• Product must be the exact same model number as it appears on DysonCanada.ca and in stock

• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)

• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Saks Fifth Avenue, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora

• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product

• Product price must not be lower due to an advertising error or misprint

• The following products are excluded from price match promise: V11 Outsize, Corrale™ straightener, Pure Humidify+Cool™

Free shipping and returns

Free shipping and returns

What are my shipping options?

Standard shipping: Free

Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.

Expedited shipping: Delivered within 3 business days. Some rural postal codes may not be eligible. Expedited shipping timelines are not guaranteed by the carrier. Terms and conditions apply. 

Accessories and Spare Parts: $5.99

Shipping for accessories and spare parts is $5.99. Due to the ongoing health emergency, deliveries may take longer than expected.

How long does shipping take?

Estimated delivery times for machines to major cities:

Cities

Standard Shipping (Free) 

Expedited Shipping

To Toronto

2-7 business days

3 business days

To Ottawa

2+ weeks

3 business days

To Greater Montreal

2+ weeks

3 business days

To Quebec City

2-10 business days

3 business days

To Winnipeg

5-10 business days

3 business days

To Halifax

5-10 business days

3 business days

To Calgary

2-10 business days

3 business days

To Edmonton

3-10 business days

3 business days

To Saskatoon

3-10 business days

3 business days

To Vancouver

3-10 business days

3 business days

To St. John’s

3-10 business days

3 business days

Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.

When will my delivery arrive?

Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.

If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.

How do I track my order?

You will be sent a notice of shipment email with tracking information upon the shipment of your order.

Can I ship to a PO Box?

Shipping to PO boxes is not available due to package size restrictions.

Can I ship to a different address than my billing address?

Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.

What happens if I’m not home to receive my shipment?

Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:

1)    Contact your selected carrier to arrange for a second delivery attempt.

or

2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.

What happens if my order was ‘returned to sender’?

If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.

How do I return a product?

Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.

Extended Holiday Returns: Any purchases made between Monday 23rd November and Friday 25th December, can be returned up to Tuesday 26th January 2021.

If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.

Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.

If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.

Pay by installments

What is PayBright?

PayBright is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.

By selecting PayBright as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time. 

30-day money back guarantee

30-day money back guarantee

Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.

Extended Holiday Returns: Any purchases made between Monday 23rd November and Friday 25th December, can be returned up to Tuesday 26th January 2021.

If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.

Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.

If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.