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Intelligently optimizes suction with up to 60 minutes run time.²
Powerful cleaner head, LCD Screen, and 3 tools.
Free shipping
1-year guarantee
See it in action
Gallery
Dyson V11 Vacuum Cleaner Refurbished (Colour may vary) Gallery
Promotion
¹ Tested at the cleaner head to ASTM F558, dust-loaded, against cordless stick market.
² Actual runtime will vary based on power mode and/or attachments used.
High-performance technology, expertly refurbished
Every machine has been rigorously tested by Dyson-certified technicians – with genuine Dyson replacement parts used where needed. So when we say they're 'like new', we mean it.
In the box
Dyson V11 Vacuum Cleaner Refurbished (Colour may vary)
Nickel Torque Drive
Combination tool
Crevice tool
Features
The right cleaning mode for the right task
Three cleaning modes optimized for a variety of tasks. The right balance of power and run time, where you need it.
Powerful cleaning on floors and carpets
An integrated digital motor spins the brush bar up to 60 times a second. It drives stiff nylon bristles deep into carpet to remove dirt, while carbon fibre filaments capture fine dust on hard floors.
Intelligently reports in real time
Monitors system performance 8,000 times a second, then reports run-time countdown in real time on the LCD screen. LCD screen reminds you to clean filters for optimum performance, and informs you of any blockages and how to clear them.
Unique battery power management system
Dyson’s power-optimizing technology and battery-saving trigger help maximise run time, only using power when you need it.
‘Point and shoot’ hygienic bin emptying
The ‘point and shoot’ mechanism hygienically ejects dust and debris deep into your bin, in one action – so there’s no need to touch the dirt.
Drop-in docking
The Dyson V11™ vacuum drops into the wall-mounted dock, to charge it and tidily store tools. So it’s ready to grab and go.
Technology
Fade-free power
The seven-cell nickel-cobalt-aluminum battery has the fade-free power to clean here, there and everywhere around your home.
Powered by a Dyson Hyperdymium™ motor
Spins at up to 125,000rpm, creating the most powerful suction of any cordless vacuum.*
Radial Root Cyclone™ technology
14 cyclones generate forces of 79,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Advanced whole-machine filtration
Dyson’s fully-sealed, six-layer filtration system traps 99.7% of particles as small as 0.3 microns.*
Acoustically engineered
Designed to absorb vibrations and dampen noise, to keep sound levels down.
In-line configuration
The motor, bin and cyclone are aligned, so air is drawn into the cyclones in a straight line – helping to create powerful Dyson suction.
¹Tested at the cleaner head to ASTM F558, dust-loaded, against cordless stick market.
Specifications
Weight
2.97kg
Cleaner head
High torque & Soft Roller
Charge time
4.54hrs
Run time
Up to 60min
Cyclone technology
14 concentric cyclones
Filtration
Advanced whole-machine filtration
Bin volume
0.76L
Suction Power (Boost Mode)
185AW
Height
261mm
Length
250mm
Width
1,286mm
Choose your model
Dyson refurbished
Dyson V11 Vacuum Cleaner Refurbished (Colour may vary)
Intelligently optimizes suction with up to 60 minutes floor cleaning run time.‡
LCD screen with runtime countdown.
Latest High Torque Drive cleaner head and 3 tools.
High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.
Combination tool
Two tools in one, for versatile cleaning around the home
Crevice tool
Designed for precise cleaning around edges and narrow gaps.
$599.99
Pay by installments with 0% interest from PayBright
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 3 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities
Standard Shipping (Free)
Expedited Shipping: $25
To Toronto
2-5 business days
2 business days
To Ottawa
2-5 business days
2 business days
To Montreal
2-5 business days
2 business days
To Quebec
2-5 business days
2 business days
To Winnipeg
3 -7 business days
2 business days
To Halifax
3 -7 business days
2 business days
To Calgary
3-7 business days
2 business days
To Edmonton
4-8 business days
2 business days
To Saskatoon
3-8 business days
2 business days
To Vancouver
4-8 business days
2 business days
To St.John's
5-10 business days
2 business days
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Price match promise
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Bed Bath & Beyond, Home Depot, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
• Product price must not be lower due to an advertising error or misprint
Pay by installments
Pay by installments
What is PayBright?
PayBright is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.
By selecting PayBright as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.
†Tested at the cleaner head to ASTM F558, dust loaded.
‡Actual run time will vary based on power mode and/or attachments used.
¹Run time will vary based on power mode, floor type and/or attachments used. 120 minutes run time is based on consecutive use of two separate battery packs.
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