Let's get your machine working
Dyson V8™ AnimalLet's get your machine working
Dyson V8™ Animal
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Charging the battery
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Issue resolved
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Troubleshooting
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Troubleshooting
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Power or electrical issue
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Machine cutting out
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Issue not resolved, please speak to our Customer Support Team
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Machine is pulsating
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Accessory blocked
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Issue resolved
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Check the bin
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Checking for blockages - Wand
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Filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filters - step by step
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Direct drive cleaner head
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Mini motorised head
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Soft roller cleaner head
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Pulsating without tools
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Machine is pulsating
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Filter
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Washing the filter - step by step
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Filter has been washed, machine is still pulsating
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Replacement part required
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Machine is pulsating
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Issue not resolved, please speak to our Customer Support Team
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Machine will not turn on
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Issue not resolved, please speak to our Customer Support Team
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Battery
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Replacement part required
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Replacement part required
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Replacement part required
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No light
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Machine run time
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Unusual noise
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Grating or rattle
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Grating or rattle
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Check the floor tool
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Direct drive cleaner head
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Replacement part required
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Mini motorised head
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Replacement part required
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Soft roller cleaner head
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Pick up issues
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Machine is pulsating
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Pick up issues
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Unusual smell
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Damp or musty smell still present
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Issue resolved
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Filter
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Washing the filter - step by step
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Filter has been washed, machine is still pulsating
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Visible issue
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Brush bar not spinning/spinning intermittently
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The Brush bar does not spin on any head
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Replacement part required
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Replacement part required
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The bin inlet flap is jamming
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Replacement part required
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A part is difficult to remove
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A part is difficult to remove
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The cyclone and bin
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A part is difficult to remove
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Part broken
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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How to install the dock assembly
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How to install the dock - step by step
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How to get started
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How to get started - step by step
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How long will my machine run for?
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How to assemble your Dyson machine
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How to locate the serial number
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User guide
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Emptying the bin
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Emptying the bin - step by step
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Washing the filter
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Cleaning the bin and cyclone
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Cleaning the floor tool
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Soft roller cleaner head
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Clear the floor tool - step by step
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Washing the brush bar - step by step
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Mini motorised head
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Direct drive cleaner head
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Dyson vacuum post filter is not working. You can solve this by ordering a new one below.
Dyson vacuum post filter
Part no. 967478-01
Compatible with:
Dyson V7™ vacuums
$32.99
Dyson vacuum post filter
Part no. 967478-01
Compatible with:
Dyson V7™ vacuums
$32.99
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-02
Charges your vacuum with or without the Docking station
$32.99
Charger
Part no. 967813-02
Charges your vacuum with or without the Docking station
$32.99
$32.99
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-02
Charges your vacuum with or without the Docking station
$32.99
Charger
Part no. 967813-02
Charges your vacuum with or without the Docking station
$32.99
$32.99
You might need a replacement part.
It looks like the Main body is not working. You can solve this by ordering a new one below.
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$142.99
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$142.99
$142.99
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$43.99
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$43.99
$43.99
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Mini motorized tool is not working. You can solve this by ordering a new one below.
Mini motorized tool
Part no. 967479-01
Motorized brush bar, concentrated in a smaller head to remove stubborn dirt from mattresses, upholstery and stairs.
$83.99
Mini motorized tool
Part no. 967479-01
Motorized brush bar, concentrated in a smaller head to remove stubborn dirt from mattresses, upholstery and stairs.
$83.99
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Quick-release wand is not working. You can solve this by ordering a new one below.
Quick-release wand
Part no. 967477-07
Replacement quick release wand for your Dyson vacuum cleaner.
$43.99
Quick-release wand
Part no. 967477-07
Replacement quick release wand for your Dyson vacuum cleaner.
$43.99
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$43.99
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$43.99
$43.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$43.99
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
$43.99
$43.99
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-02
Charges your vacuum with or without the Docking station
$32.99
Charger
Part no. 967813-02
Charges your vacuum with or without the Docking station
$32.99
$32.99
You might need a replacement part.
It looks like the Combination tool is not working. You can solve this by ordering a new one below.
Combination tool
Part no. 967482-01
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
$29.99
Combination tool
Part no. 967482-01
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
$29.99
$29.99
You might need a replacement part.
It looks like the Crevice tool is not working. You can solve this by ordering a new one below.
Crevice tool
Part no. 967612-01
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
$29.99
Crevice tool
Part no. 967612-01
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
$29.99
$29.99
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 967698-17
Replacement cyclone for your Dyson vacuum cleaner.
$69.99
Cyclone
Part no. 967698-17
Replacement cyclone for your Dyson vacuum cleaner.
$69.99
How to install this part
You might need a replacement part.
It looks like the Docking station is not working. You can solve this by ordering a new one below.
Docking station
Part no. 967741-02
Wall-mounted dock to recharge your vacuum and tidily store tools
$32.99
Docking station
Part no. 967741-02
Wall-mounted dock to recharge your vacuum and tidily store tools
$32.99
You might need a replacement part.
It looks like the Main body is not working. You can solve this by ordering a new one below.
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$142.99
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$142.99
$142.99
You might need a replacement part.
It looks like the Mini motorized tool is not working. You can solve this by ordering a new one below.
Mini motorized tool
Part no. 967479-01
Motorized brush bar, concentrated in a smaller head to remove stubborn dirt from mattresses, upholstery and stairs.
$83.99
Mini motorized tool
Part no. 967479-01
Motorized brush bar, concentrated in a smaller head to remove stubborn dirt from mattresses, upholstery and stairs.
$83.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Dyson vacuum post filter is not working. You can solve this by ordering a new one below.
Dyson vacuum post filter
Part no. 967478-01
Compatible with:
Dyson V7™ vacuums
$32.99
Dyson vacuum post filter
Part no. 967478-01
Compatible with:
Dyson V7™ vacuums
$32.99
You might need a replacement part.
It looks like the Dyson vacuum pre-filter is not working. You can solve this by ordering a new one below.
Dyson vacuum pre-filter
Part no. 965661-01
Compatible with:
Dyson V8™ vacuums, with pinch pre-filter
Dyson V7™ vacuums
Dyson V6™ vacuums
$20.99
Dyson vacuum pre-filter
Part no. 965661-01
Compatible with:
Dyson V8™ vacuums, with pinch pre-filter
Dyson V7™ vacuums
Dyson V6™ vacuums
$20.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Quick-release wand is not working. You can solve this by ordering a new one below.
Quick-release wand
Part no. 967477-07
Replacement quick release wand for your Dyson vacuum cleaner.
$43.99
Quick-release wand
Part no. 967477-07
Replacement quick release wand for your Dyson vacuum cleaner.
$43.99
You might need a replacement part.
It looks like the Main body is not working. You can solve this by ordering a new one below.
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$142.99
Main body
Part no. 967812-01
Replacement main body for your Dyson vacuum cleaner.
$142.99
$142.99