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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Dual microfibre rollers
Dual microfibre rollers
Part No. 973787-02
Two pack. Powerful, counter-rotating microfibre rollers remove wet and dry dirt.
$79.99
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Charging dock
Charging dock
Part No. 973549-01
Place your wet cleaner on the charging dock for recharging or self cleaning.
$59.99
How to get the best from your Dyson WashG1™ wet cleaner.
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Washing your water tanks
Both the Clean and Dirty water tanks are transparent – so you can see when to fill or empty.
Also, the LCD screen will alert you when the Dirty water tank needs emptying. For optimal cleaning, regularly rinse both tanks, and wipe dry with a cloth.
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Cleaning the Debris tray
After emptying the Debris tray, rinse and wipe with a cloth to remove any remaining dirt.
To remove any limescale, we recommend cleaning the filter mesh every six months.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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