Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST

Dyson Customer Care - Holiday Hours:

Dec 24: 8am - 1pm
Dec 25: CLOSED
Dec 26: CLOSED
Dec 27: 9am – 5pm
Dec 28: 9am – 5pm
Dec 29: 8am – 7pm
Dec 30: 8am – 7pm
Dec 31: 8am - 4pm
Jan 1: CLOSED


  • Toll free 1-877-397-6622
  • service@dysoncanada.ca
  • Dyson Canada Limited,
    312 Adelaide Street West,
    7th Floor,
    Toronto
    M5V 1R2
 

Emptying the clear bin step 1

Turn power off and unplug the machine.

diagram showing plug being removed
  • To ensure your machine continues to clean effectively, the clear bin must be emptied as soon as the dust reaches the max mark.
  • Remove the bin assembly by pressing the catch on top of the carry handle.
diagram showing how to remove the bin and cyclone top