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Getting started

Play the video. How to set up your machine.

Setting up your machine

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Using your machine

Play the video. How to empty the bin on your machine.

Emptying the bin

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Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Setting up the dock
Position your robot’s charging dock with care. Our helpful video includes tips on where it will work best.

 

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Please see our Accessibility Statement for more information.

Creating a robot-friendly space
Prepare the space before each scheduled clean to ensure effective cleaning.

Sketch of the inner machinery of the Dyson 360° Eye robot vacuum cleaner

Software download

To ensure you get the best out of your robot, upgrade to the latest software.

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Please see our Accessibility Statement for more information.

Useful tips

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Position the dock
When docked, the robot should be at least 50cm from any other object. Wrap any surplus cable around the plug.

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Please see our Accessibility Statement for more information.

Prepare the room
Clear away loose cables, thin rugs, liquid spills and clutter that could confuse or damage the robot. And ensure the space is adequately lit.

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Control on the go
Set up and connect to your robot with the Dyson Link app for iOS and Android, then control and monitor it from your smartphone.

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Automatic software updates
A sequence of pink lights indicates your robot is updating. Leave it alone until finished, and never remove the battery mid-update.

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Two cleaning modes
MAX mode provides a deep clean, while Quiet mode provides light cleaning and is up to 40% quieter. Latest software/app versions required.

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Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

Maintaining your machine

Play the video. How to wash the filters.

Washing the filters

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Please see our Accessibility Statement for more information.

Clearing the brush bar
We demonstrate how to access the brush bar so it can be cleared of tangles.

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Maintaining the tank tracks
Hair and debris can tangle your robot’s tank tracks. Follow our step-by-step guide to solve jammed tracks.

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Lens and sensor clean
Your robot's lenses and sensors will need to be occasionally cleaned. Our video shows you how.

Frequently asked questions

Where do I find this machine's SSID?

Your machine's SSID can be found on the User Guide, alongside the machine's serial code. 

Can I use multiple docking stations in my home?

While you can have multiple docking stations in the home, the machine will only return to its starting location and will not recognise multiple docks throughout its clean. 

How often do the filters on this machine need washing?

It is recommended that you clean both filters at least once a month. Filter maintenance instructions can be found in the machine's User Guide. 

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