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Getting started

Play the video. How to set up your machine.

Setting up your machine

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Please see our Accessibility Statement for more information.

Useful tips

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Please see our Accessibility Statement for more information.

Protect your possessions
We recommend placing a waterproof mat or pad beneath the humidifier.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Sleep timer
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode. 

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Please see our Accessibility Statement for more information.

Cool down
Use your machine for powerful personal cooling, without humidifying, when conditions call for it.

Maintaining your machine

Play the video. How to clean your machine weekly.

Weekly clean

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Please see our Accessibility Statement for more information.

Play the video. How to replace the battery in your remote.

Replacing the battery

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Replacing the UV-C emitter lamp
Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide. 

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Replacing the piezo 
Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

Frequently asked questions

Will the Humidifier purify the water in the tank?

Yes, the Dyson Humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.

Can I use air fresheners and scented oils in the water?

No, we expressly recommend that you do not use your machine in conjunction with any of these products.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

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