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Getting started

Play the video. How to set up your machine.

Setting up your machine

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Please see our Accessibility Statement for more information.

Useful tips

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Store the remote
It attaches magnetically to the top of the machine, button-side down.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Night mode
Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Smooth oscillation
At the touch of a button, the machine will gently oscillate to project purified air across the room.

Maintaining your machine

Play the video. How to replace the filter.

Replacing the filter

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Play the video. How to replace the battery in your remote.

Replacing the battery

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Frequently asked questions

Where do I find this machine's SSID?

Your machine's SSID appears alongside its serial code, and can be found in three different locations: on the User Guide, on the base of the machine, and behind the filter. 

How often does the filter in this machine need changing?

The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine).

Can the Purifier be used as an air conditioning unit?

No, the Purifier is not an air conditioning unit.   

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