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Getting started

Play the video. How to set up your machine.

Setting up your machine

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Please see our Accessibility Statement for more information.

Using your machine

Play the video. How to empty the clear bin.

Emptying the bin

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Please see our Accessibility Statement for more information.

Useful tips

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Please see our Accessibility Statement for more information.

Two power modes
Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth. 

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Please see our Accessibility Statement for more information.

Switch accessories quickly
The Quick-Release tools click into place, and release in moments by simply depressing the release switch.

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Please see our Accessibility Statement for more information.

Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

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Please see our Accessibility Statement for more information.

Secure the charging dock
Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

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Please see our Accessibility Statement for more information.

Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

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Please see our Accessibility Statement for more information.

Clean awkward spaces
Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Maintaining your machine

Play the video. How to wash the filters.

Washing the filters

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Please see our Accessibility Statement for more information.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Checking for blockages
Follow our step-by-step guide to check for blockages.

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Please see our Accessibility Statement for more information.

Resetting the brush bar
The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

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