Support | Troubleshooting

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Torque drive cleaner head is not working. You can solve this by ordering a new one below.

Torque drive cleaner head

Part no. 969110-01

Replacement torque drive cleaner head for your Dyson vacuum cleaner.

$142.99

Torque drive cleaner head

Part no. 969110-01

Replacement torque drive cleaner head for your Dyson vacuum cleaner.

$142.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need to arrange a visit from a Dyson expert.

It looks like the Motorbar™ cleaner head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Motorbar™ cleaner head

Part no. 972182-01

<div>43 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.</div>

$129.99

Motorbar™ cleaner head

Part no. 972182-01

<div>43 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.</div>

$129.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Main body and cyclone is not working. You can solve this by ordering a new one below.

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Currently out of stock.

$142.99

Notify me

How to install this part

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Main body and cyclone is not working. You can solve this by ordering a new one below.

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Currently out of stock.

$142.99

Notify me

How to install this part

You might need a replacement part.

It looks like the Main body and cyclone is not working. You can solve this by ordering a new one below.

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Currently out of stock.

$142.99

Notify me

How to install this part

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson vacuum filter is not working. You can solve this by ordering a new one below.

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-02

<p>Charges your vacuum with or without the Docking station</p>

$32.99

Charger

Part no. 969350-02

<p>Charges your vacuum with or without the Docking station</p>

$32.99

Currently out of stock.

$32.99

Notify me

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

You might need a replacement part.

It looks like the Main body and cyclone is not working. You can solve this by ordering a new one below.

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Main body and cyclone

Part no. 969596-05

Replacement main body and screws for your Dyson cordless vacuum.

$142.99

Currently out of stock.

$142.99

Notify me

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-02

<p>Charges your vacuum with or without the Docking station</p>

$32.99

Charger

Part no. 969350-02

<p>Charges your vacuum with or without the Docking station</p>

$32.99

Currently out of stock.

$32.99

Notify me

You might need a replacement part.

It looks like the Dyson vacuum filter is not working. You can solve this by ordering a new one below.

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Torque drive cleaner head is not working. You can solve this by ordering a new one below.

Torque drive cleaner head

Part no. 969110-01

Replacement torque drive cleaner head for your Dyson vacuum cleaner.

$142.99

Torque drive cleaner head

Part no. 969110-01

Replacement torque drive cleaner head for your Dyson vacuum cleaner.

$142.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson vacuum filter is not working. You can solve this by ordering a new one below.

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Dyson Floor Dok™ is not working. You can solve this by ordering a new one below.

Dyson Floor Dok™

Part no. 971445-01

<p>Free-standing aluminum dock, engineered to store and charge your Dyson V15™ Detect, Dyson Outsize, and Dyson V11™ vacuum and tools.</p>

$199.99

Dyson Floor Dok™

Part no. 971445-01

<p>Free-standing aluminum dock, engineered to store and charge your Dyson V15™ Detect, Dyson Outsize, and Dyson V11™ vacuum and tools.</p>

$199.99

Currently out of stock.

$199.99

Notify me

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

Battery

Part no. 969352-03

Replacement power pack and screws for your Dyson vacuum cleaner.

$175.00

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 969509-01

<p style="margin-left:0cm; margin-right:0cm">Replacement bin for your Dyson cordless vacuum.</p>

$43.99

Bin

Part no. 969509-01

<p style="margin-left:0cm; margin-right:0cm">Replacement bin for your Dyson cordless vacuum.</p>

$43.99

Currently out of stock.

$43.99

Notify me

How to install this part

You might need a replacement part.

It looks like the Dyson vacuum filter is not working. You can solve this by ordering a new one below.

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

Dyson vacuum filter

Part no. 969082-01

<div>Compatible with:<br /> <br /> Dyson V10™ vacuums</div>

$43.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Please get in touch.

Our experts are ready to help you.

Call us free on 1-877-397-6622

UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday

Email us at support@dysoncanada.ca

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

<div>Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.</div>

$20.99

Combination tool

Part no. 967482-01

<div>Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.</div>

$20.99

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

<p>Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.</p>

$23.99

Crevice tool

Part no. 967612-01

<p>Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.</p>

$23.99

You might need to arrange a visit from a Dyson expert.

It looks like the Docking station isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Docking station

Part no. 969042-01

<p>Wall-mounted dock to recharge your vacuum and tidily store tools</p>

$32.99

Docking station

Part no. 969042-01

<p>Wall-mounted dock to recharge your vacuum and tidily store tools</p>

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Mini motorized tool end cap is not working. You can solve this by ordering a new one below.

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 969109-13

Replacement wand for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

Let's get your machine working