Dyson Cu-Beam Up 4K (Silver)

Let's get your machine working.

Cleaning instructions

As per the recommendations in the operations guide, use a microfibre cloth or solvent and moisture free compressed air canister to clean the appliance.

Please ensure the appliance is turned off before cleaning.

What type of dimmer is it?

DALI - A lighting management control system.

Analogue dimming, this is usually referred to as 1-10v dimming.

AC mains/TRIAC

AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

Please note, a converter is required if an analogue dimmer is being used.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

The product needs to be installed with a compatible dimmer in order to adjust the brightness.

Compatible dimmer - OSram DALI MCU

What type of dimmer is it?

DALI - A lighting management control system.

Analogue dimming, this is usually referred to as 1-10v dimming.

AC mains/TRIAC

AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

The light is not compatible with AC/Mains Triac, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Cleaning instructions

As per the recommendations in the operations guide, use a microfibre cloth or solvent and moisture-free compressed air canister to clean the appliance.

Please ensure the appliance is turned off before cleaning.

Installation guide

The installation guide can be found on the above link.

Included in the box with your Cu-Beam uplight:

Template.

Ceiling box.

Spring Hangar x2.

Ceiling box fascia.

Installation bracket x2.

Screw pozi drive x4.

Adjustable Hangar x2.

Uplight Luminaire.

The light is not compatible with analogue dimmers without a converter, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

The trim blades are the four plastic blades that connect to the rectangular baffle of the downlight.

To check the blades have been set up correctly please refer to the installation guide.

Check the blades have been set up correctly.

Please refer to the user guide and refit Trim blades.

This issue could be caused by the table surface, Cu-Beam Down light is not suitable for use over glass or reflective surfaces.

Please refit the Blades as per the installation guide.

This issue can be resolved by reinstalling the light. Cu-Beam Down light is designed to be hung over a table and not used as general lighting for a room.

Please refer to the installation guide.

This issue could be resolved by installing a dimmer switch.

Alternatively the issue could be resolved by moving the light to a different location in the room.

Below is information on the different dimmer types available on market:

Analogue dimming, this is usually referred to as 1-10v dimming.

DALI - A lighting management control system.

AC mains/TRIAC - Not Compatible

AC/TRIAC dimmers are designed for resistive loads such as incadescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

It is recommended that the product is installed over 2.5m from the floor to prevent glare.

Please refer to the operations manual for further advise.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

What type of dimmer is it?

DALI - A lighting management control system.

Analogue dimming, this is usually referred to as 1-10v dimming.

AC mains/TRIAC

AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Please note, a converter is required if an analogue dimmer is being used.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

The light is not compatible with analogue dimmers without a converter, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

The light is not compatible with AC/Mains Triac, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Please note: Products are supplied and approved with 4m of cables.

The Dyson Cu-Beam lights are only supplied and approved with/for 4m of cable.

The light is not compatible with analogue dimmers without a converter, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

The light is not compatible with AC/Mains Triac, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

The product needs to be installed with a compatible dimmer in order to adjust the brightness.

Compatible dimmer - OSram DALI MCU

Check system and connections. Refer to the installation guide for more details.

Adjust the upwards and downwards light distribution be manually using the dial on the luminaire (Please refer to the installation guide for further details).

As the light can be split manually, it is likely that the issue lies with the control system.

Please contact your light control system engineer or an electrician to resolve this issue.

The light is not compatible with analogue dimmers without a converter, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

When connecting a DALI control system only the function of dimming is possible through the control system.

To adjust the upwards and downwards light distribution, this must be done by manually adjusting the dial on the luminaire (see installation guide for further details).

Both dimming and upwards/downwards light distribution are available through 0-10/1-10/PWM control systems.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

Only check the light if it is safe to do so. If there is any doubt please contact an electrician or maintenance personnel.

Test the fuse

Turn off the light and remove power supply. Ensure that there is no power to the light before removing the fuse.

Turn the meter on and set it to OHMS.

Put one lead on each end of the fuse and check the display on the meter.

Please note; All electrical installation and repair work should be carried out by a qualified electrician in accordance with current local codes or regulations.

Fuse type - 4 AMP 250v Fuse.

Please replace the fuse and retest the light.

This issue should be resolved by an electrician.

This is likely to be an issue with the electrical supply and will need to be resolved by an electrician.

What type of dimmer is it?

DALI - A lighting management control system.

Analogue dimming, this is usually referred to as 1-10v dimming.

AC mains/TRIAC

AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

Please note, a converter is required if an analogue dimmer is being used.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

The light is not compatible with analogue dimmers without a converter, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

The light is not compatible with AC/Mains Triac, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

This is likely to be an issue with the electrical supply and will need to be resolved by an electrician.

Only check the light if it is safe to do so. If there is any doubt please contact an electrician or maintenance personnel.

Turn off the light and remove power supply. Ensure that there is no power to the light before removing the fuse.

Turn the meter on and set it to OHMS.

Put one lead on each end of the fuse and check the display on the meter.

Please note; All electrical installation and repair work should be carried out by a qualified electrician in accordance with current local codes or regulations.

Fuse type - 4 AMP 250v Fuse.

Please replace the fuse and retest the light.

This issue should be resolved by an electrician.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

What type of dimmer is it?

DALI - A lighting management control system.

Analogue dimming, this is usually referred to as 1-10v dimming.

AC mains/TRIAC

AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

The light is not compatible with AC/Mains Triac, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Please note, a converter is required if an analogue dimmer is being used.

The light is not compatible with analogue dimmers without a converter, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Consult an electrician as to whether the light has been installed with a compatible dimmer and/or control system.

Replacing the fuse

Test the fuse

How to test a fuse:

Turn off the light and remove power supply. Ensure that there is no power to the light before removing the fuse.

Turn the meter on and set it to OHMS.

Put one lead on each end of the fuse and check the display on the meter.

Please note; All electrical installation and repair work should be carried out by a qualified electrician in accordance with current local codes or regulations.

Fuse type - 4 AMP 250v Fuse.

The DALI (Digital Addressable Lighting Interface) is a data protocol and transport mechanism. The common platform of DALI enables equipment from different manufacturers to be connected.

In this instance, we use this as a lighting management control system.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Please replace the fuse and retest the light.

Fuse type - 4 AMP 250v Fuse.

Installation video

Installation guide

The installation guide can be found on the above link.

Included in the box with your Cu-Beam uplight:

Template.

Ceiling box.

Spring Hangar x2.

Ceiling box fascia.

Installation bracket x2.

Screw pozi drive x4.

Adjustable Hangar x2.

Uplight Luminaire.

Serial number location

The serial numbers can be found in the following 3 locations:

On the box (packaging).

On the underside of the driver box.

Inside the driver box, as indicated in the attached video.

The technical specification can be found on the above link.

How to replace the luminaire

Please ensure that the light switch is on.

Check that other appliances in the room are working, such as other lights, air conditioning, fans/heaters etc.

This is likely to be an issue with the electrical supply and will need to be resolved by an electrician.

Only check the light if it is safe to do so. If there is any doubt please contact an electrician or maintenance personnel.

This is likely to be an issue with the electrical supply and not related to machine itself.

This issue should be resolved by an electrician.

Check voltage

Please check that the correct voltage is being supplied to the drive box 110 - 240V Max.

Please also check the voltage to the Luminaire (as shown) is 40V

Please only check the light if it is safe to do so, if there is any doubt we advise you to contact an electrician or member of maintenance personnel.

Test the fuse

Turn off the light and remove power supply. Ensure that there is no power to the light before removing the fuse.

Turn the meter on and set it to OHMS.

Put one lead on each end of the fuse and check the display on the meter.

Please note; All electrical installation and repair work should be carried out by a qualified electrician in accordance with current local codes or regulations.

Fuse type - 4 AMP 250v Fuse.

Check that other appliances in the room are working, such as other lights, air conditioning, fans/heaters etc.

Projecting up

Light appears from the top of the product.

Projecting down

Light appears from the base of the product.

Please note; If the product has been set-up correctly there should be no/little glare - however some customers may prefer to use a dimmer to reduce the output of the light.

This means that the light has been installed in the wrong orientation and the issue can be resolved by reinstalling the light correctly.

All electrical installations and repair work should be carried out by qualified electrician in accordance with current local codes or regulations.

It is recommended that the lights are installed over 2.5m from the floor to prevent glare.

This issue could be resolved by installing a dimmer switch.

Below is information on the different dimmer types available on market.

Analogue dimming, this is usually referred to as 1-10v dimming.

DALI - A lighting management control system.

AC mains/TRIAC

AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

Alternatively the issue could be resolved by moving the light to a different location in the room.

It is recommended that the product is installed over 2.5m from the floor to prevent glare.

Please note; All electrical installation and repair work should be carried out by a qualified electrician in accordance with current local codes or regulations.

Please refer to the installation guide.

Dimmer types

Analogue dimming - this is usually referred to as 1-10v dimming.

DALI - A lighting management control system.

AC mains/TRIAC - AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

The light is not compatible with AC/Mains Triac, it will need to be installed with a compatible dimmer in order to dim.

Compatible dimmer - OSram DALI MCU

Please note: a converter is required if an analogue dimmer is being used.

The product is not compatible with analogue controls, it will need to be installed with a compatible dimmer, or an analogue to DALI converter, in order to properly function.

Compatible dimmer - OSram DALI MCU

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Please disconnect the DALI system. If the light is operational it should power on.

You may need to speak to your DALI engineer to resolve this issue.

As the light is working when the DALI is not connected it is likely to be an issue with the DALI system.

Please contact a DALI engineer to resolve this issue.

Please consult an electrician as to whether the light has been installed with a compatible dimmer.

Dimmer types

Analogue dimming - this is usually referred to as 1-10v dimming.

DALI - A lighting management control system.

AC mains/TRIAC - AC/TRIAC dimmers are designed for resistive loads such as incandescent or halogen lights. These phase controlled dimmers are not compatible with LEDs since LEDs do not appear as a resistive load.

The product needs to be installed with a compatible dimmer in order to adjust the brightness.

Compatible dimmer - OSram DALI MCU

Please consult an electrician as to whether the light has been installed with a compatible dimmer.