Dyson CSYS 4K Clamp (Silver)
Let's get your machine working.
Most common topics
Please select the appropriate option
Please select the appropriate option
Please select the appropriate option
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Please check the following:
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
Has checking the electrics resolved the problem?
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Ensure the jack plug is inserted by threading through the clamp.
Push the jack plug into the base.
Ensure the light is plugged into a wall socket and switched on.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed togther currently.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Unplug the light and leave for 5 minutes.
Plug the light in and switch on.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Check that the wheel carriage plates are screwed together currently.
Ensure the following before starting the checks:
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
Has checking the electrics resolved the problem?
Ensure the jack plug is inserted by threading through the clamp.
Push the jack plug into the base.
Ensure the light is plugged into a wall socket and switched on.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed togther currently.
Follow the procedure image for correct assembly.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Please select the next step
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Is the problem with the arm going backwards and forwards, up and down or both?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Thread the jack plug through the clamp.
Remove tape from the upright.
Push the clamp up onto the upright.
Push the jack plug into the base.
Fix screw firmly in place using the Hex key provided.
Fix the clamp using the Hex key provided.
Remove the red tape from the mounting plates to expose the electrical contacts.
Remove red tape on detachable arm.
Align the squares and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Remove red tape on detachable arm and remove transparent tape on upright and weight.
Please select the appropriate option
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
The LED can be positioned in 3 axes.
Only use the heat sink arm to re-position.
Dyson CSYS 4K Clamp (Silver)
