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DC46 Turbinehead

Let's get your machine working.

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Most common topics

Please select the appropriate option

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

How to clean the bin and cyclone

Removing the bin.

  • To remove the cyclone and clear bin, push the release button to the side of the carrying handle. The carrying handle will be released. Remove the cyclone and clear bin unit.
Image shows how to remove the bin and cyclone from the machine.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Image shows how to empty the bin.

Press the release button to remove bin.

Image shows how to remove the clear bin.

Clean Shroud

Clean with a dry cloth or brush to remove fluff and debris.

  • Clean with a dry cloth or brush to remove fluff and debris.
  • Do not use water.

Image shows how to correctly clean the cyclone shroud.

Cleaning the clear bin and cyclone.

  • You may rinse the clear bin with cold water.
  • Ensure the bin is completely dry before refitting.
Image shows how to wash the clear bin.

Refitting the bin

Close the clear bin base so that it clicks into place and is secure.

When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.

Close the handle down until it clicks into place.

Image shows how to refit the bin and cyclone to the machine.

Is there anything else we can help you with?

Please select the appropriate option

What sort of noise?

Test the suction

A whistle suggests that air is escaping due to a missing seal or blockage.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Please select the appropriate option

When did the machine last have power?

Thermal cut out

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

Has checking the electrics resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

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2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Please select the appropriate option

Keep hold of the plug as you press the button down, and allow the cord to feed back into the machine.

Using the cable

Ensure the machine is switched off.

Image shows which button is the power button.

Unplug the machine before rewinding the cable.

If the cable does not rewind, firmly pull it out and fully extend it until the red tape is visible.

The cord rewind button needs to be pressed down firmly to retract the cord for storage after use. When the button is pressed down far enough you should feel and hear a click, and the cord will retract.

Image shows how to rewind the cable.

Has this resolved the problem?

Do not plug in or attempt to use the machine until it has been repaired by one of our engineers.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Test the suction

If the machine is spitting out dust, there may be a blockage.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Image shows how to connect the cleaner head to the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Quick start guide

Is there anything else we can help you with?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

What's in the box?

  • Vacuum cleaner.
  • Extension tube.
  • Wand handle.
  • Turbine head.
  • Hose assembly.
  • Accessory tools.
  • User guide.

Assembling your machine

  1. Attach the hose to the hose inlet on the front of the machine.
  2. Clip the hose to the rear of the wand handle.
  3. Clip the wand handle to the extension tube.
  4. Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.
  5. Attach the dual mode tool to the extension tube.
  6. Insert the tools into the holster and attach to the extension tube as shown below.
Image showing how to assemble your Dyson machine.

How to start vacuuming

  • Always extend the power cord fully to the red tape before use.
  • To switch 'ON' or 'OFF' press the power button located as shown.

Using accessory tools

Attach the accessory tools to either the extension tube, wand handle or the hose as shown below, ensuring they click into place.

Image shows using the accessories directly onto the extension tube or wand handle.

Is there anything else we can help you with?

Using the turbine head

Is there anything else we can help you with?

Using the turbine head

When you start the machine the turbine tool is set to the brush on mode.

Change the suction high/low.

Turn the brushbar on/off.

Is there anything else we can help you with?

How to attach the accessories

The accessory tools can be attached to the extension tube, wand handle or hose.

Ensure the click securely into place before use.

Image shows using the accessories directly onto the extension tube or wand handle.

Is there anything else we can help you with?

Using the extension tube

Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.

Is there anything else we can help you with?

Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.

Using the cable

Ensure the machine is switched off.

Image shows which button is the power button.

Unplug the machine before rewinding the cable.

The cord rewind button needs to be pressed down firmly to retract the cord for storage after use. When the button is pressed down far enough you should feel and hear a click, and the cord will retract.

Image shows how to rewind the cable.

Is there anything else we can help you with?

Storing the tools

The accessory tools.

  • Attach the tools to the tool holster.
  • Clip the tool holster to the extension tube.
  • Press the red button and collapse the extension tube fully.
  • Store the floor tool by inserting it in the clip at the back of the main body.
Image showing you how to store the machine safely.

Carrying your Dyson vacuum

Carry the appliance by the main handle on the body.

Do not press the cyclone release button or shake the appliance when carrying or the cyclone could disengage, fall off and cause injury.

Image showing how to carry the machine safely.

Is there anything else we can help you with?

Serial number location

Underneath the machine between the wheels.

Is there anything else we can help you with?

User guide

Is there anything else we can help you with?

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

How to empty the bin

Removing the bin.

  • To remove the cyclone and clear bin, push the release button to the side of the carrying handle. The carrying handle will be released. Remove the cyclone and clear bin unit.
Image shows how to remove the bin and cyclone from the machine.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Image shows how to empty the bin.

Refitting the bin

Cleaning the clear bin and cyclone.

  • You may rinse the clear bin with cold water.
  • Ensure the bin is completely dry before refitting
Image shows how to refit the bin and cyclone to the machine.

Is there anything else we can help you with?