Dyson V6™️ Absolute

Let's get your machine working.

How to charge the battery

The machine can be charged on the dock or by plugging the charger directly to the machine.

The light on the charger will show when the machine is being charged and will go out when charging is complete.

The battery should be fully charged after 3.5 hours.

Remove the bin and turn on the machine.

Press the bin base release button to empty bin, leave bin base open.

Press the release button again to remove the bin from the cyclone.

Check the motor's sound

Refit the bin.

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

Clear the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the brushbar and lock the fastener.

Reassemble and test the machine.

Check the bin inlet

With the bin removed, check the bin inlet flap for blockages and remove as necessary.

Ensure that it moves freely, fluff or fibres jamming the hinge can cause the flap to close resulting in low suction and pulsating noise.

Close the bin base hold the bin so that the inlet is pointing to the floor and shake the bin.

Check the cyclone

Clean shroud using brush part of combination tool.

Clear the centre of the cyclone of any dirt and debris.

Check that the seals are not missing or damaged.

FDC seal between the cyclone and the bin base.

Seal between the cyclone and the top of the clear bin.

Seal around the bin base.

Reassemble and test the machine

Checking the wand

Remove the wand form the bin inlet.

Check both end of the wand for blockages and remove as neccessary.

Reassemble and test machine.

Removing the pre-filter

Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the ‘ON ’ trigger.

To remove the filter, lift it out of the top of the appliance.

Removing the post-filter

To unlock the post filter rotate it anti-clockwise until the two solid black dots line up.

Washing the pre-filter

Wash the filter with cold water only.

Run water over the outside of the filter until the water runs clear.

Squeeze and twist the pre-filter with both hands to make sure the excess water is removed.

Note: The filter may require more frequent washing if vacuuming fine dust or if used mainly in ‘Powerful suction’ mode.

Washing the post-filter

Wash the filter with cold water only.

Run water over the outside of the filter until the water runs clear.

Tap and shake the post filter to expel all debris.

Drying the pre-filter

Lay the pre-filter on its side to dry. Leave to dry completely for a minimum of 24 hours.

WARNING: Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.

Drying the post-filter

Lay the post-filter on its side to dry. Leave to dry completely for a minimum of 24 hours.

Refitting the pre-filter

To refit the pre-filter, place the dry filter back into the top of the appliance. Make sure it is seated properly.

Refitting the post-filter

Rotate the post filter clockwise until it locks in place and the solid black dot lines up with the empty circle.

Clear the bin inlet flap

This indicates that the bin entry inlet is jammed.

Re-check the flap, push it open by hand a few times until it is free.

Check the cyclone

Clean shroud using brush part of combination tool.

Clear the centre of the cyclone of any dirt and debris.

Check that the seals are not missing or damaged.

1. FDC seal between the cyclone and the bin base.
2. Seal between the cyclone and the top of the clear bin.
1. Seal around the bin base.

Reassemble and test the machine.

Clear the floor tool

With the floor tool removed from the machine, turn over and undo the fastener.

Rotate the end cap to unlock and remove.

Remove the brushbar and clear away any hair or debris.

Check the openings for any blockages, remove as necessary and replace the brushbar.

Use a coin to lock the fastener.

Reassemble and test the machine.

Clean the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the brushbar and lock the fastener.

Reassemble and test the machine.

Clear the mini motorized head

With the tool removed from the machine, remove brushbar and clear away any hair or fibres.

Check the opening for blockages and remove as necessary.

Refit the brushbar ensuring that no bristles get stuck in either end.

Clear hard floor tool

Check through both openings of the head for blockages and remove as necessary.

Reassemble and retest the machine.

Remove the bin and turn on the machine

Press the bin base release button to empty bin, leave bin base open.

With the bin base open, press the button again to remove the bin from the cyclone.

Gently tap the side of the cyclone over a bin (This will remove any fine dust clogged up in the cyclone)

Clean shroud using brush part of combination tool.

Press and hold the trigger for 10 seconds.

Remove the pre-filter

Pull the filter out of the top of the cyclone.

Press and hold the trigger for 10 seconds.

Wash the filters

Please follow the steps in the video to wash the filters.

For steps, please select step by step guide.

Removing the pre-filter

To remove the filter, lift it out of the top of the appliance

Removing the post-filter

To unlock the post filter rotate it anti-clockwise until the two solid black dots line up.

Washing the pre-filter

Wash the filter with cold water only.

Run water over the outside of the filter until the water runs clear.

Squeeze and twist the pre-filter with both hands to make sure the excess water is removed.

Note: The filter may require more frequent washing if vacuuming fine dust or if used mainly in ‘Powerful suction’ mode.

Washing the post-filter

Wash the filter with cold water only.

Run water over the outside of the filter until the water runs clear.

Tap and shake the post filter to expel all debris.

Drying the pre-filter

Lay the pre-filter on its side to dry. Leave to dry completely for a minimum of 24 hours.

WARNING: Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.

Drying the post-filter

Lay the post-filter on its side to dry. Leave to dry completely for a minimum of 24 hours.

Refitting the pre-filter

To refit the pre-filter, place the dry filter back into the top of the appliance. Make sure it is seated properly.

Refitting the post-filter

Rotate the post filter clockwise until it locks in place and the solid black dot lines up with the empty circle.

Remove the post filter

Unlock the post filter by rotating it anti-clockwise until the two solid black dots line up.

Pull the post filter off the back of the machine.

Retest the machine.

Check the cyclone

If the machine still pulsates with the clear bin and filter removed, the cyclone may be blocked.

Check inside the cyclone for blockages, gently tapping it on the side of a dustbin to remove any debris.

Re-test the machine.

Check the motor's sound

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

Test the floor tool

Attach the main floor tool directly onto the bin inlet (without the wand).

Press and hold trigger for 10 seconds.

Select correct floor tool

Select the correct floor tool you are using on your machine.

Clear the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the brushbar and lock the fastener.

Reassemble and test the machine.

Clean the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the brushbar and lock the fastener.

Reassemble and test the machine.

Check the mini motorized head

Put the mini motorized head on the machine.

Press and hold trigger for 10 seconds

Clear the mini motorized head

With the tool removed from the machine, remove brushbar and clear away any hair or fibres.

Check the opening for blockages and remove as necessary.

Refit the brushbar ensuring that no bristles get stuck in either end.

Reassemble and test the machine.

Remove the bin and turn on the machine.

Press the bin base release button to empty bin, leave bin base open.

Press the release button again to remove the bin from the cyclone.

Check the motor's sound

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

Check the mini motorized head

Put the mini motorized head on the machine.

Press and hold trigger for 10 seconds.

Check the sound

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

If the machine is being charged in the docking station, please remove the charging cable from the dock and plug it directly into the machine.

If the machine still doesn’t charge, please inspect the cable for damage.

Check the motor's sound

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

Check MAX power LED

Press and hold the power trigger.

If the max button flashes 5 or less times please order a new main body.

If the max button flashes 7/8 times - the machine is too hot / cold.

Advise the customer to leave the machine in room temperature for 3.5hrs and then to re test the machine.

If the max button flashes 10 or more, there will be a blockage somewhere in the machine.

Check the lights on the battery

If the machine has no light on the 'Max' button, check the lights on the battery.

Hold trigger

Hold in the trigger and count the number of times the light flashes.

Check 'Max' Button

If the machine has no power and you have a blue light on the battery, please check the 'Max' button light and count the flashes for the following;

The flashes may appear quickly - so it will be best to check twice.

If the max button flashes 7/8 times - the machine is too hot / cold.

If the max button flashes 10 or more, there will be a blockage somewhere in the machine.

Remove the bin and turn on the machine

Press the bin release button to empty the bin.

With the bin base open, press the button again to remove the bin from the cyclone.

Now press the trigger on the main body.

Removing the filter

Ensure the appliance is disconnected from the charger before removing the filter. Be careful not to pull the ‘ON ’ trigger.

To remove the filter, lift it out of the top of the appliance.

Note: Your appliance has one washable filter, located as shown.

Washing the filter

Wash the filter with cold water only.

Run water over the outside of the filter until the water runs clear.

Squeeze and twist with both hands to make sure the excess water is removed.

Note: The filter may require more frequent washing if vacuuming fine dust or if used mainly in ‘Powerful suction’ mode.

Filter drying

Lay the filter on its side to dry. Leave to dry completely for a minimum of 24 hours.

WARNING: Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.

Replacing the filter

To refit, place the dry filter back into the top of the appliance. Make sure it is seated properly.

Charge and check the light

Put the machine on charge and check the light.

Check the connection

Ensure the charger is plugged into the socket and the charger pin is fully pushed into the machine.

Charge the machine

This suggests that the battery was running low but is now charging normally.

Please charge battery for 3.5 hours before contacting customer services.

Test the connection

Wiggle charger cable where it enters the machine.

Return to working temperature

This indicates that the machine is outside of it's normal operating temperature (5^oc - 35^oc).

Please place the machine in an area that stays within this temperature range and leave it to charge there for 3.5 hours.

Check the connection

The charger cable may be out of position in the dock.

Remove the charger by pushing charger pin firmly towards the back of the dock.

Once removed, refit by pushing the end of the charger (as you would put a pen into its lid) until it clicks.

Put the machine back on charge.

Charge directly into machine

Remove charger cable from the dock and plug directly into the machine.

Re-test

Remove the machine from charger.

Pull and hold the trigger while watching the light on the battery.

Try a different plug socket

Plug the machine back in using a different plug socket.

Red flashing light

Hold in the trigger and count the number of times the light flashes.

Hold the trigger

Pull and hold the trigger for 10 seconds.

Reset

Press the button for 3 seconds and release.

Repeat this 5 times.

Charge the machine

Put the machine on charge for 3.5 hours and test it again.

Max power

Check the Max Power light.

Count the flashes

Hold in the trigger and count how many times the Max Power button's light flashes.

Return to working temperature

This indicates that the machine is outside of it's normal operating temperature (5^oc - 35^oc).

7 flashes = Too cold

8 flashes = Too hot

Please place the machine in an area that stays within this temperature range and leave it to charge there for 3.5 hours.

Check for blockages

This suggests that the machine is blocked.

Please charge the machine for 3.5 hours so that is has power before carrying out the performance checks.

Check the sound

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

Test the battery

Cyclone does not need to be removed for this check.

With the bin removed, undo the phillips head screw at the back of the handle.

Undo the phillips screw in the front of the main body.

Pull the battery down, out of the main body.

Press the button on the battery and watch the light on it's side.

Press and hold the button for 10 seconds.

Clear the mini motorized head

With the tool removed from the machine, remove brushbar and clear away any hair or fibres.

Check the opening for blockages and remove as necessary.

Refit the brushbar ensuring that no bristles get stuck in either end.

Test the mini motorized head

Test the mini motorized head on a surface where it has previously stalled.

short-pile carpet

Test the tool on a low pile carpet.

The issue appears to be resolved

The brushbar may stall on long piled carpets and rugs, this is normal and helps prevent damage to the machine or surface.

Using the machine in standard (not max) power mode will help avoid this, although it may not be possible to use the motorized head on very long pile.

Check the electrical contacts

Press the red release catch to open the bin base.

Press the red catch again to release the cyclone top from the bin assembly.

Once the bin is removed, clean the bin electrical contacts and the main body electrical contacts.

NB: Please ensure the bin base is open when refitting the bin otherwise the contacts may not align correctly causing the Brush bar not to spin.

Try the tool on a low pile carpet.

Clear the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the brushbar and lock the fastener.

Reassemble and test the machine.

Test the wand

Remove the tool and wand from the machine.

Put the tool directly onto the machine and test without putting the tool in contact with any surface.

Test the floor tool

Test the floor tool on a surface where it has previously stalled.

Clean the floor tool

Undo one fastener to remove the brushbar.

Remove brushbar and clear away any hair or fibres. Check the opening for any blockages and remove as necessary.

Refit the brushbar and lock the fastener.

Reassemble and test the machine.

Clear the floor tool

With the floor tool removed from the machine, turn over and undo the fastener.

Rotate the end cap to unlock and remove.

Remove the brushbar and clear away any hair or debris.

Check the openings for any blockages and remove as necessary and replace the brushbar.

Use a coin to lock the fastener.

Reassemble and test the machine.

Check the status lights

Ensure the machine is fully assembled, and pull the trigger.

Check the light at the base of the handle (not the Max Power indicator).

Only the filter can be washed, the bin can be cleaned with a damp cloth only, and both must be completely dry before being refitted to the machine.

Under normal use, any unpleasant smell can only be caused by something the machine has picked up.

Check the motor's sound

Remove all tools and accessories from the machine.

Put the machine in max power mode (the light on the max power button will illuminate when the trigger is pressed).

Pull and hold the trigger for 10 seconds.

How to clean the clear bin and cyclone

Remove the bin

Push the red button by the clear bin to open the bin base.

Press a second time to release the clear bin from the main body of the appliance.

Remove the clear bin carefully.

Clean the bin

Clean the clear bin with a damp cloth only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Clean the cyclone shroud

Clean the cyclone shroud with the brush on the combination tool to remove lint and dust.

Do not immerse the whole cyclone unit in water or pour water into the cyclones.

Refit the bin

Ensure the clear bin is completely dry before replacing.

To replace the clear bin, push the clear bin up and in to the main body of the appliance. It will click into place.

Close the clear bin base so it clicks into place and is secure.

How to clean the clear bin and cyclone

Remove the bin

Push the red button by the clear bin to open the bin base.

Press a second time to release the clear bin from the main body of the appliance.

Remove the clear bin carefully.

Clean the bin

Clean the clear bin with a damp cloth only.

Do not use detergents, polishes or air fresheners to clean the clear bin.

Do not put the clear bin in a dishwasher.

Clean the cyclone shroud

Clean the cyclone shroud with the brush on the combination tool to remove lint and dust.

Do not immerse the whole cyclone unit in water or pour water into the cyclones.

Refit the bin

Ensure the clear bin is completely dry before replacing.

To replace the clear bin, push the clear bin up and in to the main body of the appliance. It will click into place.

Close the clear bin base so it clicks into place and is secure.

Clear the mini motorized head

With it removed from the machine, remove the brushbar from the mini motorized head.

Using scissors carefully cut any hair or fibres away from the brushbar.

Reassemble the tool and attach it to the machine.

Test the tool without putting it in contact with any surface

Charge the machine

Charge the machine for 30 seconds.