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Dyson AM01 Desk Fan 30cm (Iron/Silver)

Let's get your machine working.

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How to clean your Dyson

Wipe the loop amplifier and base with a dry or damp cloth.

WARNING: Do not use detergents or polish.

Image showing how to clean your machine.

Use a soft dusting brush to vacuum the loop amplifier and base.

Image showing how to dust your machine.

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What sort of smell?

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WARNING: Do not use polish or detergent on any part of the machine

Check and clean machine

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth.

Shroud - clean with a dry cloth or soft brush.

Has this resolved the problem?

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Test airflow

AM01 is intended for use as a desktop fan.

The fan has a strong, smooth airflow when switched on. The airflow should be strong to lift a sheet of newspaper past 45 degrees.

Image showing the paper test.

Hold a newspaper approximately 2 meters (6' 6'') away from the product with the airflow control dial turned to maximum.

Does the newspaper lift beyond 45 degrees?

You might need to arrange a visit from a Dyson expert.

It looks like the Main body isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Main body

Part no. 921260-06

Replacement main body for your Dyson fan.

$179.99

Main body

Part no. 921260-06

Replacement main body for your Dyson fan.

$179.99

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Testing the airflow

Switch the machine on.

Image showing how to turn on the machine.

When in the ‘on’ position the on/off button should have a blue LED light surround.

Image showing how to turn on the machine.

Turn the airflow control knob to full lock in a clockwise and then anti-clockwise direction, whilst testing the airflow.

Image showing how to change the fan speed on the machine.

Has adjusting the airflow control resolved the issue?

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Test oscillation

Plug the fan in and switch on at the wall.

Before switching on, please make sure the fan is positioned so that the airflow or oscillation is not obstructed.

Press the on/off button to start the fan (a blue LED light should come on around the power button).

Image showing how to turn on the machine.

Use the airflow control to adjust the speed of the airflow.

Image showing how to change the fan speed on the machine.

Press the oscillation button to start and stop the fan turning.

Image showing how to toggle the machine oscillation.

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No power - LED light still on

This can occur if the machine is running and the power is cut e.g plug pulled out, power cut etc.

Image showing how to turn the machine on.

Please unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine in and switch on.

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Do not plug in or attempt to use the machine if the power cord is damaged.

Check the electrics

Check that the household electrics are on.

Change the fuse in the machine's plug.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Has checking the electrics resolved the issue?

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Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Apologies. We can’t help you online.

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Please select the appropriate option

Apologies. We can’t help you online.

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Call us on 1-877-397-6622

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Apologies. We can’t help you online.

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Call us on 1-877-397-6622

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Is the clicking noise only occurring when the machine is oscillating?

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Apologies. We can’t help you online.

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Check the loop amplifier

If this is the first use, please remove the clear film.

Image showing the removal of packaging from around the main body.

Remove the loop amplifier by holding the base firmly and turning anit-clockwise to unlock.

Image showing how to remove the loop amplifier.

Re-fit the loop amplifier turning clockwise, ensuring that there are no gaps.

Image showing how to fit the loop amplifier.

Has replacing the loop amplifier resolved the issue?

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But our Customer Support Team will be able to solve your problem.

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Checking the loop amplifier

If this is the first use, please remove the clear film.

Image showing the removal of packaging from around the main body.

Remove the loop amplifier by holding the base firmly and turning anit-clockwise to unlock.

Image showing how to remove the loop amplifier.

Re-fit the loop amplifier turning clockwise, ensuring that there are no gaps.

Image showing how to fit the loop amplifier.

Has replacing the loop amplifier resolved the issue?

Test machine

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

Image showing how to turn the machine on.

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine in and switch on.

Has turning the machine off and on resolved the problem?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

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Test machine

This issue can occur if the machine is running and the power is cut e.g. plug pulled out, power cut etc.

Image showing how to turn the machine on.

Unplug the machine for at least 5 seconds or until the LED goes out.

Plug the machine in and switch on.

Has turning the machine off and on resolved the issue?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Does the machine still have power?

You might need to arrange a visit from a Dyson expert.

It looks like the Main body isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Main body

Part no. 921260-06

Replacement main body for your Dyson fan.

$179.99

Main body

Part no. 921260-06

Replacement main body for your Dyson fan.

$179.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Is it jammed or moving too freely?

Check tilt

Ensure that the machine is on a flat stable surface.

Image showing how to tilt the machine.

Push the base firmly and check for any damage or obstructions to the runners on the main body assembly.

Retest the machine.

Has checking the main body resolved the issue?

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But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

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Will the machine stay in the position that it's left?

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But our Customer Support Team will be able to solve your problem.

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Is this the first time the machine has been used?

Re-fit loop amplifier

Remove the clear film.

Image showing the removal of packaging from around the main body.

Remove the loop amplifier and refit ensuring that the main body and loop amplifier are fitted with no gaps.

Image showing how to remove the loop amplifier.

Retest the machine.

Image showing how to fit the loop amplifier.

Has re-fitting the loop amplifier resolved the issue?

Check the main body and loop amplifier

Remove the loop by rotating anti-clockwise and lifting away from the main body.

Image showing how to remove the loop amplifier and check between the two parts.

Check there are no obstructions and replace, ensuring no gaps or damage.

Has checking the loop and main body resolved the problem?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

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Re-fitting the loop amplifier

Remove the loop amplifier by holding the base firmly and turning anit-clockwise to unlock.

Image showing how to remove the loop amplifier.

Re-fit the loop amplifier turning clockwise, ensuring that there are no gaps.

Image showing how to fit the loop amplifier.

Has refitting the loop amplifier resolved the issue?

Assembling your Dyson machine

Remove clear film surrounding the main body before use.

Image showing the removal of packaging from around the main body.

Lower the loop amplifier onto the base, aligning the arrows. Once aligned, turn the loop amplifier clockwise to lock.

Image showing how to remove the loop amplifier.

Is there anything else we can help you with?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

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How to use your Dyson

Remove clear film surrounding main body before using.

Image showing the removal of packaging from around the main body.

Plug the Dyson in and switch on at the wall. Note: Before switching on, please make sure the heater is positioned so that the airflow or oscillation is not obstructed. Ensure that the machine is placed on a stable solid surface.

Turn the machine on using the ON/OFF button on the machine.

Image showing how to turn on the machine.

How to adjust airflow

Turn the airflow control dial clockwise to full lock, to give maximum airflow.

Image showing how to change the fan speed on the machine.

Is there anything else we can help you with?

How to use oscillating control

Press the oscillation button to start and stop the fan turning.

Image showing how to toggle the machine oscillation.

Is there anything else we can help you with?

How to use the tilt function

Push the base firmly to tilt forward or backwards for the required airflow angle.

Image showing how to tilt the machine.

Is there anything else we can help you with?

Serial number location

The serial number can be found on the rating plate on the base of the machine.

Image showing where to locate the serial number.

Is there anything else we can help you with?