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Dyson CSYS Clamp (Silver)

Let's get your machine working.

See all steps

Please select the appropriate option

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

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Is this the first time the light is being used?

Please check the following:

Is the power cord or plug damaged?

Check other household appliances.

Check the light in another socket.

Has checking the electrics resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

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2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Ensure the jack plug is inserted by threading through the clamp.

Image showing how to push the cord through the machine.

Push the jack plug into the base.

Image showing how to push the cord into the light.

Ensure the light is plugged into a wall socket and switched on.

Image shows to unplug the machine.

Has checking the power cord resolved the problem?

Press the power button to switch on.

Hold the switch down to use the dimmer switch.

Image showing how to adjust the dimmer.

Has checking the dimmer switch resolved the problem?

Check that the wheel carriage plates are screwed togther currently.

Disconnect the carriage plates

Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.

Use Hex key provided to remove the three screws.

Be careful to capture all screws when they are loosened.

Hold the heat sink at all times when removing from the upright.

Ensure the red tape on the plates covering the contacts has been removed.

Reassemble the carriage plates

Align the square shapes and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Loosely screw in the three screws.

Has checking the carriage plates resolved the problem?

Unplug the light and leave for 5 minutes.

Image shows to unplug the machine.

Plug the light in and switch on.

Image shows to unplug the machine.

Has leaving the power off resolved the problem?

You might need to arrange a visit from a Dyson expert.

It looks like the Power supply isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our helpline will be able to arrange an appointment for you.

Power supply

Part no. 967247-08

Replacement power supply for your Dyson.

$32.99

Power supply

Part no. 967247-08

Replacement power supply for your Dyson.

$32.99

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Check that the wheel carriage plates are screwed together currently.

Disconnect the carriage plates

Ensure the following before starting the checks:

Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.

Use Hex key provided to remove the three screws.

Be careful to capture all screws when they are loosened.

Hold the heat sink at all times when removing from the upright.

Ensure the red tape on the plates covering the contacts has been removed.

Reassemble the carriage plates

Align the square shapes and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Loosely screw in the three screws.

Recheck alignment.

Proceed to screw until securely clamped.

Has checking the carriage plates resolved the problem?

Check electrical supply

Please check the following:

Is the power cord or plug damaged?

Check other household appliances.

Check the light in another socket.

Has checking the electrics resolved the problem?

Check power cord

Ensure the jack plug is inserted by threading through the clamp.

Image showing how to push the cord through the machine.

Push the jack plug into the base.

Image showing how to push the cord into the light.

Ensure the light is plugged into a wall socket and switched on.

Image shows to unplug the machine.

Has checking the power cord resolved the problem?

Check the dimmer switch

Press the power button to switch on.

Hold the switch down to use the dimmer switch.

Image showing how to adjust the dimmer.

Has checking the dimmer switch resolved the problem?

Check wheel carriage plates

Check that the wheel carriage plates are screwed togther currently.

Follow the procedure image for correct assembly.

Disconnect the carriage plates

Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.

Use Hex key provided to remove the three screws.

Be careful to capture all screws when they are loosened.

Hold the heat sink at all times when removing from the upright.

Ensure the red tape on the plates covering the contacts has been removed.

Please select the next step

Align the square shapes and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Loosely screw in the three screws.

Recheck alignment.

Proceed to screw until securely clamped.

Has checking the carriage plates resolved the problem?

Is the problem with the arm going backwards and forwards, up and down or both?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

How to assemble your Dyson light

Thread the jack plug through the clamp.

Image showing how to push the cord through the machine.

Remove tape from the upright.

Image showing how to remove the red tape.

Push the clamp up onto the upright.

Push the jack plug into the base.

Remove the red tape from the mounting plates to expose the electrical contacts.

Remove red tape on detachable arm.

Align the squares and screw holes on the heat sink arm and the upright.

Press the two parts together with one hand.

Image showing how to align the carriage.

Attach the heat sink arm

Loosely screw in the three screws.

Recheck alignment.

Proceed to screw until securely clamped.

Is there anything else we can help you with?

Please select the appropriate option

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

How to use the dimmer

Press the power button to switch on.

Hold the switch down to use the dimmer switch.

Image showing how to adjust the dimmer.

Is there anything else we can help you with?

How to re-position your Dyson light

The LED can be positioned in 3 axes.

Only use the heat sink arm to re-position.

Image showing how to reposition the light.

Is there anything else we can help you with?

Is there anything else we can help you with?

CSYS Clamp Userguide

Is there anything else we can help you with?