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How to get the best out of your Dyson machine Dyson Humidifier (White/Silver) wtih cleaning kit

Getting started

Play the video. How to set up your machine.

Setting up your machine

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Maintaining your machine

Play the video. How to clean your machine weekly.

Weekly clean

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Play the video. How to replace the battery in your remote.

Replacing the battery

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Please see our Accessibility Statement for more information.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Replacing the UV-C emitter lamp
Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide. 

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Please see our Accessibility Statement for more information.

Replacing the piezo 
Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

Useful tips

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Please see our Accessibility Statement for more information.

Protect your possessions
We recommend placing a waterproof mat or pad beneath the humidifier.

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Please see our Accessibility Statement for more information.

Sleep timer
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode. 

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Please see our Accessibility Statement for more information.

Cool down
Use your machine for powerful personal cooling, without humidifying, when conditions call for it.

The Dyson warranty

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Please see our Accessibility Statement for more information.

'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 6 days a week.

Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.

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Please see our Accessibility Statement for more information.

Free Dyson parts

Replacement parts if something goes wrong during your warranty period.

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Illustrations of various Dyson technology

Solve a problem

Our step-by-step tool helps you get your machine working again.

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Please see our Accessibility Statement for more information.

Frequently asked questions

Will the Humidifier purify the water in the tank?

Yes, the Dyson Humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.

Can I use air fresheners and scented oils in the water?

No, we expressly recommend that you do not use your machine in conjunction with any of these products.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.