Maintaining your machine
Replacing the UV-C emitter lamp
Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.
Replacing the piezo
Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.
Protect your possessions
We recommend placing a waterproof mat or pad beneath the humidifier.
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode.
Use your machine for powerful personal cooling, without humidifying, when conditions call for it.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
Will the Humidifier purify the water in the tank?
Yes, the Dyson Humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.
Can I use air fresheners and scented oils in the water?
No, we expressly recommend that you do not use your machine in conjunction with any of these products.