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How to get the best out of your Dyson machine Dyson Cu-Beam Up 4K (Silver)

Getting started

Play the video. How to set up your machine.

Setting up your machine

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Please see our Accessibility Statement for more information.

Using your machine

Play the video. How to find the rating plate on the Uplight.

Finding the rating plate

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Please see our Accessibility Statement for more information.

Maintaining your machine

Play the video. How to replace the fuse.

Replacing the fuse

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Please see our Accessibility Statement for more information.

Play the video. How to replace the Luminaire for an uplight or downlight.

Replacing the Luminaire for an up-light or down-light

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Please see our Accessibility Statement for more information.

The Dyson warranty

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Please see our Accessibility Statement for more information.

'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 6 days a week.

Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.

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Please see our Accessibility Statement for more information.

Free Dyson parts

Replacement parts if something goes wrong during your warranty period.

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Illustrations of various Dyson technology

Solve a problem

Our step-by-step tool helps you get your machine working again.

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Please see our Accessibility Statement for more information.

Frequently asked questions

What is the best way to clean this type of lighting?

Use a microfibre cloth, or solvent- and moisture-free compressed air canister, to clean the appliance. Always ensure the appliance is turned off before any cleaning. 

Can I use this type of lighting outside?

No. The appliance is designed for dry, indoor locations only. 

Operating environment range 0°C (32°F) to 40°C (104°F) and 10-95% RH non-condensing.

Is this type of lighting compatible with a wide variety of dimmer switches?

No. This appliance is only compatible with DALI-compliant dimmer products.