Maintaining your machine
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.
At the touch of a button, the machine will gently oscillate to project purified air across the room.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
Where do I find this machine's SSID?
Your machine's SSID appears alongside its serial code, and can be found in three different locations: on the User Guide, on the base of the machine, and behind the filter.
How often does the filter in this machine need changing?
The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine).