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How to get the best out of your Dyson machine Dyson DC66 Multi Floor (Silver/Blue)

Getting started

Play the video. How to set up your machine.

Setting up your machine

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Using your machine

Play the video. How to empty the bin on your machine.

Emptying the bin

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Maintaining your machine

Play the video. How to wash the filter.

Washing the filter

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Please see our Accessibility Statement for more information.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Clearing the brush bar
We demonstrate how to access the brush bar so it can be cleared of tangles.

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Please see our Accessibility Statement for more information.

Fixing a machine that won’t recline
If your upright Dyson vacuum won’t recline, follow our video to troubleshoot the problem.

Useful tips

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Please see our Accessibility Statement for more information.

Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.

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Please see our Accessibility Statement for more information.

Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

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Please see our Accessibility Statement for more information.

Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

The Dyson warranty

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'How to' videos

To help you get the most from your machine. Quick and easy.

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Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Expert advice. 6 days a week.

Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.

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Please see our Accessibility Statement for more information.

Free Dyson parts

Replacement parts if something goes wrong during your warranty period.

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Tools to tackle more

Dyson groom tool

Part No. 921001-01

Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.

$83.99

Learn more

Multi-angle brush

Part No. 917646-01

Twists and locks at different angles for effective cleaning in high-up areas of your home.

$41.99

Learn more

Stubborn dirt brush

Part No. 918508-01

Designed for cleaning coarse or hard-wearing carpets, door mats and high-traffic areas of your home and car.

$23.99

Learn more
Illustrations of various Dyson technology

Solve a problem

Our step-by-step tool helps you get your machine working again.

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Please see our Accessibility Statement for more information.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.