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How to get the best out of your Dyson machine Dyson DC77 Multi Floor

Getting started

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Setting up your machine

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Maintaining your machine

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Resetting the brush bar

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Please see our Accessibility Statement for more information.

Useful tips

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Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

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Please see our Accessibility Statement for more information.

Reach anywhere
The instant release wand's long hose reaches all over, and releases in one smooth action. Just attach the right tool for the job.

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Please see our Accessibility Statement for more information.

Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.

The Dyson warranty

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'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 6 days a week.

Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.

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Free Dyson parts

Replacement parts if something goes wrong during your warranty period.

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Tools to tackle more

Mattress tool

Part No. 908887-02

Designed to remove dust and allergens from mattresses, cushions and upholstery.

$35.99

Learn more

Stubborn dirt brush

Part No. 918508-01

Designed for cleaning coarse or hard-wearing carpets, door mats and high-traffic areas of your home and car.

$23.99

Learn more

Tangle-free turbine tool

Part No. 925068-02

Counter-rotating brush heads remove hair from carpets and upholstery, with no brush bar for it to wrap around. Ideal for pet owners.

$83.99

Learn more

Dépannage

Solve a problem

Our step-by-step tool helps you get your machine working again.

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Please see our Accessibility Statement for more information.

Frequently asked questions

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.