Maintaining your machine
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Adjust the airflow
Tweak the airflow angle by holding the stand and gently adjusting the loop amplifier forwards or backwards.
Quick, easy cleaning
Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
What type of battery is used in the remote control?
The battery is type CR2032 and also known as a 'Button Cell'.
Can I carry the machine by the loop amplifier?
No, we recommend that you always unplug the machine and carry it by holding the base.