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Dyson Pure Cool™ purifying fan in home alongside a sofa.

Owners

Getting the best from your Dyson Pure Cool™ purifying fan.

Watch the quick start guide to set up your purifying fan.

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Please see our Accessibility Statement for more information.

Download the Dyson Link app.

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Please see our Accessibility Statement for more information.

How to use your machine

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LCD display
The built-in LCD screen shows you which gases and particles are present in the room, in real time.¹

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Setting airflow speed
Monitors your air quality, and reacts accordingly.

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Please see our Accessibility Statement for more information.

Real-time air quality reports
With real-time air quality reports on the LCD screen, the Dyson Pure Cool™ purifying fan detects and reports harmful pollutants in the air. 

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Setting the oscillation angle
Set the oscillation angle of your purifying fan, from 45° to 350°.

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Please see our Accessibility Statement for more information.

Night-time mode / Sleep timer
Set Night-time mode for purified air on the machine's quietest settings, with a dimmed screen. Set a sleep timer to turn your purifying fan off, for any time between 1 hour and 8 hours.

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Please see our Accessibility Statement for more information.

Filter life monitoring and maintenance
Your purifying fan will notify you on the screen or through the app when either of your filters need replacing. Simply click the old one off and a new one on.

Live air quality reports on the LCD display.

The built-in LCD screen shows you which gases and particles are present in the room, right now.

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Please see our Accessibility Statement for more information.

Indoor Air Quality Index (AQI)

Shows your current indoor air quality.

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Particulate matter PM 10

Shows particles smaller than 10 microns, including pollen, dust and pet dander.

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Please see our Accessibility Statement for more information.

Particulate matter PM 2.5

Measures microscopic particles smaller than 2.5 microns, including smoke, bacteria and allergens.

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Nitrogen Dioxide (NO₂)

Potentially harmful gases, released by combustion. Includes cigarette smoke, candles, and gas stoves.

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Volatile Organic Compounds (VOCs)

Gases released from a wide range of sources, such as aerosol sprays and air fresheners. They include formaldehyde and benzene, household fumes and odors.

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Filter life

Shows how much filter life remains on both the HEPA and Active carbon filters, so you know which one to replace, and when.

The Dyson Air Quality Index

To develop the Dyson Pure Cool™ purifying fan, Dyson reviewed numerous international air quality levels. The particle  Dyson AQI levels are based on this research and measured in micrograms per metre cubed. For VOCs and NO₂
(plus other oxidising gases) Dyson conducted research in both labs and real homes to calibrate the AQI for actual pollution events seen in homes.  The data gathered was used to calibrate the Dyson AQI levels to allow the Dyson Pure Cool™ purifying fan to have the appropriate response level to cover these VOCs and NO₂
(plus other oxidising gases).

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Good

Your machine is detecting a very low level of microscopic particles and VOCs.

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Fair

Your machine is detecting a moderate level of microscopic particles and VOCs. You might want to run your purifier at a low speed or set it to auto mode.

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Poor

Your machine is detecting a high level of potentially harmful microscopic particles and VOCs. You should run your purifier at a medium to high speed or set it to auto mode.

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Very poor

Your machine is detecting a very high level of potentially harmful microscopic particles and VOCs. You should run your purifier at a high speed or set it to auto mode. 

The Dyson warranty

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'How to' videos

To help you get the most from your machine. Quick and easy.

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Helpful tips

Tailored reminders that will keep your machine working at its best, for longer.

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Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers.

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Expert advice. 6 days a week.

Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.

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Free Dyson parts

Replacement parts if something goes wrong during your warranty period.

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Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Choose your model

  • Dyson Pure Cool HEPA Air Purifier and Fan (Black/Nickel)

    Automatically purifies and cools a whole room. Senses and displays real-time air quality. Connects to Dyson Link app.

    What's in the box See all Hide Click to learn more
    Power supply

    Glass HEPA and inner carbon filter

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $599.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Dyson Pure Cool HEPA Air Purifier and Fan Tower (Black/Nickel)

    Senses & displays real time air quality.

    Captures allergens, pollutants & gases.

    Whole room purification. Purifying fan.

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $699.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Dyson Pure Cool™ HEPA Air Purifier and Fan (White/Silver)

    Automatically purifies and cools a whole room. Senses and displays real-time air quality. Connects to Dyson Link app.

    What's in the box See all Hide Click to learn more
    Remote control

    Curved and magnetized to store neatly on the machine

    Power supply

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $599.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Dyson Pure Cool HEPA Air Purifier and Fan Tower (White/Silver)

    Senses & displays real time air quality.

    Captures allergens, pollutants & gases.

    Whole room purification. Purifying fan.

    What's in the box See all Hide Click to learn more
    Power supply

    Remote control

    Curved and magnetised to store neatly on the machine

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $699.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Dyson Pure Cool™ HEPA Air Purifier and Fan (Iron/Blue)

    Automatically purifies and cools a whole room. Senses and displays real-time air quality. Connects to Dyson Link app.

    What's in the box See all Hide Click to learn more
    Remote control

    Curved and magnetized to store neatly on the machine

    Power supply

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $599.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Dyson Pure Cool™ HEPA Air Purifier and Fan Tower (Iron/Blue)

    Automatically purifies and cools a whole room. Senses and displays real-time air quality. Connects to Dyson Link app.

    What's in the box See all Hide Click to learn more
    Remote control

    Curved and magnetized to store neatly on the machine

    Power supply

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $699.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Stay warm this winter
    Dyson Pure Hot+Cool™ (Black/Nickel)

    New Dyson Pure Hot+Cool™ purifier heater fan. The only purifier, heater & fan to clean a whole room properly. Senses and captures pollutants, then projects cleaner air. Heats in winter. Cools you in summer.

    What's in the box See all Hide Click to learn more
    Remote control

    Curved and magnetized to store neatly on the machine

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $749.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Stay warm this winter
    Dyson Pure Hot+Cool™ (White/Silver)

    New Dyson Pure Hot+Cool™ purifier heater fan. The only purifier, heater & fan to clean a whole room properly. Senses and captures pollutants, then projects cleaner air. Heats in winter. Cools you in summer.

    What's in the box See all Hide Click to learn more
    Remote control

    Curved and magnetized to store neatly on the machine

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $749.99
    Choose a free filter worth $99.99 when you auto-register at checkout
  • Stay warm this winter
    Dyson Pure Hot+Cool™ (Iron/Blue)

    New Dyson Pure Hot+Cool™ purifier heater fan. The only purifier, heater & fan to clean a whole room properly. Senses and captures pollutants, then projects cleaner air. Heats in winter. Cools you in summer.

    What's in the box See all Hide Click to learn more
    Remote control

    Curved and magnetized to store neatly on the machine

    Choose a free filter worth $99.99 when you auto-register at checkout
    • Choose a free filter worth $99.99 when you auto-register at checkout
    $749.99
    Choose a free filter worth $99.99 when you auto-register at checkout

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Please see our Accessibility Statement for more information.

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Direct from Dyson

Price match promise

Best price guaranteed

Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:

• Product must be the exact same model number as it appears on DysonCanada.ca and in stock

• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)

• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, and Sephora

• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product

• Product price must not be lower due to an advertising error or misprint

Free shipping and returns

Free shipping and returns

What are my shipping options?

Standard shipping: Free

Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.

Expedited shipping: $25.00

If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.

Accessories and Spare Parts: $5.99

Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.

How long does shipping take?

Estimated delivery times to major cities:

Cities Standard Shipping (Free)  Expedited Shipping: $25
To Toronto 2-3 business days 2 business days
To Ottawa 2-3 business days 2 business days
To Montreal 2-3 business days 2 business days
To Quebec 2-3 business days 2 business days
To Winnipeg 5 business days 2 business days
To Halifax 5 business days 2 business days
To Calgary 6 business days 2 business days
To Saskatoon 6 business days 2 business days
To Vancouver 7 business days 2 business days
To St.John's 7 business days 2 business days


Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.

When will my delivery arrive?

Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.

If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.

How do I track my order?

You will be sent a notice of shipment email with tracking information upon the shipment of your order.

Can I ship to a PO Box?

Shipping to PO boxes is not available due to package size restrictions.

Can I ship to a different address than my billing address?

Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.

What happens if I’m not home to receive my shipment?

Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:

1)    Contact your selected carrier to arrange for a second delivery attempt.

or

2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.

What happens if my order was ‘returned to sender’?

If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.

How do I return a product?

Buy risk free with free 30-day returns

If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.

Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.

If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.

30-day money back guarantee

30-day money back guarantee

Buy risk free with free 30-day returns

If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.

Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.

If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.

Widest selection

Widest selection

DysonCanada.ca offers the widest selection of Dyson machines in Canada, including the latest technologies and newest machines.

Some products are unique to DysonCanada.ca, so in buying direct you can feel confident in finding the right machine for you.

¹PM2.5, PM10, VOC, NO₂

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