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Dyson Direct Return Policy

Purchases made directly from www.dysoncanada.ca or from our Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.

To return products purchased from Dyson Direct, please complete the following steps:

  1. Submit the form below. Our team will respond with return authorization information within 48 hours.
  2. Package the item(s) to be returned in the original Dyson packaging.

Please note:

  • Unauthorized returns will not be accepted
  • Please allow 4-8 weeks for return processing.
  • Your refund will be applied to your original form of payment.