You can update your contact preferences at any time in the Keep in touch section of Your Dyson.If you have a Your Dyson account, you can log in below to manage your contact options.
LCD display
The built-in LCD screen shows you which gases and particles are present in the room, in real time.¹
Open video transcript
"Watch video"
Setting airflow speed
Monitors your air quality, and reacts accordingly.
Real-time air quality reports
With real-time air quality reports on the LCD screen, the Dyson Pure Cool™ purifying fan detects and reports harmful pollutants in the air.
Open video transcript
"Watch video"
Setting the oscillation angle
Set the oscillation angle of your purifying fan, from 45° to 350°.
Open video transcript
"Watch video"
Night-time mode / Sleep timer
Set Night-time mode for purified air on the machine's quietest settings, with a dimmed screen. Set a sleep timer to turn your purifying fan off, for any time between 1 hour and 8 hours.
Open video transcript
"Watch video"
Filter life monitoring and maintenance
Your purifying fan will notify you on the screen or through the app when either of your filters need replacing. Simply click the old one off and a new one on.
Live air quality reports on the LCD display.
The built-in LCD screen shows you which gases and particles are present in the room, right now.
Indoor Air Quality Index (AQI)
Shows your current indoor air quality.
Particulate matter PM 10
Shows particles smaller than 10 microns, including pollen, dust and pet dander.
Particulate matter PM 2.5
Measures microscopic particles smaller than 2.5 microns, including smoke, bacteria and allergens.
Nitrogen Dioxide (NO₂)
Potentially harmful gases, released by combustion. Includes cigarette smoke, candles, and gas stoves.
Volatile Organic Compounds (VOCs)
Gases released from a wide range of sources, such as aerosol sprays and air fresheners. They include formaldehyde and benzene, household fumes and odors.
Filter life
Shows how much filter life remains on both the HEPA and Active carbon filters, so you know which one to replace, and when.
The Dyson Air Quality Index
To develop the Dyson Pure Cool™ purifying fan, Dyson reviewed numerous international air quality levels. The particle Dyson AQI levels are based on this research and measured in micrograms per metre cubed. For VOCs and NO₂
(plus other oxidising gases) Dyson conducted research in both labs and real homes to calibrate the AQI for actual pollution events seen in homes. The data gathered was used to calibrate the Dyson AQI levels to allow the Dyson Pure Cool™ purifying fan to have the appropriate response level to cover these VOCs and NO₂
(plus other oxidising gases).
Good
Your machine is detecting a very low level of microscopic particles and VOCs.
Fair
Your machine is detecting a moderate level of microscopic particles and VOCs. You might want to run your purifier at a low speed or set it to auto mode.
Poor
Your machine is detecting a high level of potentially harmful microscopic particles and VOCs. You should run your purifier at a medium to high speed or set it to auto mode.
Very poor
Your machine is detecting a very high level of potentially harmful microscopic particles and VOCs. You should run your purifier at a high speed or set it to auto mode.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Helpful tips
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
Hassle-free replacement
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.
Choose your model
Dyson Pure Humidify+Cool™ PH01 (White/Silver)
Ideal for larger spaces. Purifies, humidifies and cools you.
Automatically senses and captures allergens, pollutants and gases. Displays air quality and humidity in real time
Connects to the Dyson Link app for easy monitoring and scheduling
Dyson Pure Hot+Cool™ purifier heater fan. The only purifier, heater & fan to clean a whole room properly. Senses and captures pollutants, then projects cleaner air. Heats in winter. Cools you in summer.
New Dyson Pure Hot+Cool™ purifier heater fan. The only purifier, heater & fan to clean a whole room properly. Senses and captures pollutants, then projects cleaner air. Heats in winter. Cools you in summer.
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Saks Fifth Avenue, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
• Product price must not be lower due to an advertising error or misprint
• The following products are excluded from price match promise: V11 Outsize, Corrale™ straightener, Pure Humidify+Cool™
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities
Standard Shipping (Free)
Expedited Shipping ($25)
To Toronto
2-7 business days
2-4 business days
To Ottawa
3-7 business days
2-4 business days
To Montreal
3-7 business days
2-4 business days
To Quebec
2-10 business days
2-4 business days
To Winnipeg
5-10 business days
2-4 business days
To Halifax
5-10 business days
2-4 business days
To Calgary
2-10 business days
2-4 business days
To Edmonton
3-10 business days
2-4 business days
To Saskatoon
3-10 business days
2-4 business days
To Vancouver
3-10 business days
2-4 business days
To St.John's
3-10 business days
2-4 business days
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
Extended Holiday Returns: Any purchases made between Monday 23rd November and Friday 25th December, can be returned up to Tuesday 26th January 2021.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
30-day money back guarantee
30-day money back guarantee
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Widest selection
Widest selection
DysonCanada.ca offers the widest selection of Dyson machines in Canada, including the latest technologies and newest machines.
Some products are unique to DysonCanada.ca, so in buying direct you can feel confident in finding the right machine for you.
¹PM2.5, PM10, VOC, NO₂
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.
.png?scl=1&fmt=png-alpha){kind=icon}
.png?scl=1&fmt=png-alpha){kind=icon}