Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST


Warranty Information

How do I make a claim?

If your machine is not functioning properly, please call the Dyson Helpline on 1-877-397-6622. Most issues can be rectified over the telephone by our trained customer care staff. If this is not possible Dyson Canada Limited will arrange for your vacuum cleaner to be collected, repaired and returned to you in full working order at no extra cost to yourself; we will aim to complete this within 7 days.