DC37 Turbinehead Animal
DC37 Turbinehead Animal

Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST
  • Toll free 1-877-397-6622
  • service@dysoncanada.ca
  • Dyson Canada Limited,
    312 Adelaide Street West,
    7th Floor,
    Toronto
    M5V 1R2
 

Check extension tube

  • Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.
  • With the extension tube fully extended, place your hand over the end of the extension tube and test the suction.
diagram showing how to remove the floor tool from the extension tube
diagram showing how to test the suction from the extension tube

Is the suction strong or weaker than normal?