DC33 Multi Floor
DC33 Multi Floor

Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST

Please note: On Saturday October 10th, we will be closing at 3pm EST for scheduled maintenance.


Clear bin emptying

Turn off power and unplug the machine.

diagram showing plug being removed
  • Remove the bin assembly by pressing the catch on top of the carry handle.
  • Press the catch on top of the carry handle again to release dust directly into a dustbin.
  • Shake or tap firmly to remove all dust from inside the fine dust collector.
  • Press firmly on the centre of the clear bin base to close.
diagram showing how to empty bin