DC33 Multi Floor
DC33 Multi Floor

Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST
  • Toll free 1-877-397-6622
  • service@dysoncanada.ca
  • Dyson Canada Limited,
    312 Adelaide Street West,
    7th Floor,
    Toronto
    M5V 1R2
 

How to vacuum stairs

Always work with the machine at the bottom of the stairs. The hose should stretch to the top of the stairs.

  • Lift up the wand cap and pull the metal tube from inside the wand until it locks into place.
  • Press the wand release catch and remove the wand handle and hose from the machine.
  • Attach the stair tool to the wand or hose.
diagram showing hose being used on stairs