DC25 Multi Floor
DC25 Multi Floor

Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST

Please note: On Saturday October 10th, we will be closing at 3pm EST for scheduled maintenance.


Emptying the clear bin step 1

Turn power off and unplug the machine.

diagram showing plug being removed
  • To ensure your machine continues to clean effectively, the clear bin must be emptied as soon as the dust reaches the max mark.
  • Remove the bin assembly by pressing the catch on top of the carry handle.
diagram showing how to remove the bin and cyclone top