DC23 Motorhead Animal
DC23 Motorhead Animal

Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST

  • Toll free 1-877-397-6622
  • service@dysoncanada.ca
  • Dyson Canada Limited,
    312 Adelaide Street West,
    7th Floor,
    M5V 1R2

Extend the telescopic wand

  • Press the release catch and extend the telescopic wand ensuring all sections 'click' into place.

If the telescopic wand is fully extended you should be able to see the complete length of the 2 plastic sections.

diagram showing how to extend wand

Has this resolved the problem?