DC23 Motorhead Animal
DC23 Motorhead Animal

Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST
  • Toll free 1-877-397-6622
  • service@dysoncanada.ca
  • Dyson Canada Limited,
    312 Adelaide Street West,
    7th Floor,
    Toronto
    M5V 1R2
 

Does the brushbar turn with the power on?

Please keep your hands and fingers away from the brushbar when completing this test.

  • With the power floor tool attached to the telescopic wand, plug the machine in and turn the power on, taking care to keep all body parts and clothing away from the brushbar.
  • Look through the clear top section of the power floor tool.
diagram showing how to check that the brushbar is turning

Is the brushbar spinning?