Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST

  • Toll free 1-877-397-6622
  • Dyson Canada Limited,
    312 Adelaide Street West,
    7th Floor,
    M5V 1R2

Filter removal step 1

Turn power off and unplug the machine.

diagram showing plug being removed
  • To remove the washable filter: Remove the clear bin and cyclone top from your machine by pressing the cyclone release button.