Contact us

Dyson Customer Care is available 6 days a week.

  • Mon - Fri: 8am - 7pm, EST
  • Saturday: 9am - 5pm, EST


How to vacuum stairs

Always work with the machine at the bottom of the stairs. The hose should stretch to the top of the stairs.

  • Push back the wand cap and pull the metal wand from inside the telescopic wand until it locks into place.
  • Press the wand release catch and remove the wand handle and hose from the machine.
  • Slide the tool onto the end of the telescopic wand using a twisting action to ensure that the tool is fitted correctly.
diagram showing how to vacuum your stairs