Free replacement HEPA filter worth $99.99
Frequently Asked Questions
- What if I have trouble registering?
Please contact Customer Service at 1 877 397 6622 and they will be happy to assist you.
- When can I expect my filter?
Free filters will begin shipping December 1st, you should receive your filter by December 31st. If you have not received your filter by this date, please contact Customer Service at 1 877 397 6622 and they will be happy to assist you.
- What if my address has changed?
You can quickly change your address by updating your My Dyson account online, or by calling Customer Service at 1 877 397 6622.
- What if I purchased my purifier at a retailer, do I still get a filter?
Yes, all purifier purchases made between June 30th – July 28th are eligible, however you must register your machine on Dysoncanada.ca, through the app or through Customer Service by August 31st.
Terms and Conditions
This offer is only valid in Canada on purchases of Dyson Pure Cool Link or Pure Hot+Cool Link completed between 12:01 a.m. EST June 30, 2017 and 11:59 p.m. EST July 28, 2017 by Canadian residents who register a machine by August 31, 2017. Offer excludes all other Dyson machines, Dyson engineered tools, parts, accessories, and refurbished machines. Does not apply to, and may not be used in conjunction with, any other offers, sales, rebates, coupons, or promotions. This promotion is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Please note that filters will be dispatched separately from purchase. It is recommended that the filter is replaced after 6 months, based on 24 hours of use a day. As your filter nears the end of its life, we will send you a replacement filter. We will begin shipment of replacement filters on December 1, 2017. If you have participated in this promotion and wish to return your machine please contact the free Helpline at 1 877 397 6622 or visit the website and click on the chat icon to speak to one of our experts. If you return your machine, you will not be eligible to receive a replacement filter. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.
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